Rafiko terms of use

Draft v1, not legally reviewed. Version 2026-10.

These terms govern your use of the Rafiko app and service, published by Lanovatic (contact: abed@lanovatic.com, +33 6 05 77 05 02). By creating an account or joining a team, you accept them. Our privacy policy explains how personal data is handled.

The service

Rafiko is a point-of-sale and inventory app for shops: selling, cash drawers, stock, stock counts, purchasing and reports, for one or more stores. The app keeps working without a connection and uploads what it recorded when the connection returns.

Accounts and teams

• An owner creates a business with an email address and a password, and is responsible for the accuracy of what they enter and for keeping their password secret.
• An owner adds other owners and cashiers. A cashier joins with a code from an owner and has no account of their own. Owners decide who may do what and must remove a member who should no longer have access.
• You must be legally able to enter into these terms on behalf of the business you register.

Your data

The business data you enter (products, sales, stock, suppliers, team) belongs to your business. Lanovatic uses it only to provide the service, as described in the privacy policy. You are responsible for having the right to enter data about other people, such as your staff, your suppliers or a customer you email a receipt to.

Acceptable use

Do not use Rafiko for anything unlawful, do not try to access another business's data, do not interfere with the service or probe its security, and do not reverse-engineer it except where the law allows.

Records, taxes and offline work

• Completed sales, cash records, stock movements and sent purchase orders cannot be edited or deleted; corrections are recorded as new linked records.
• Rafiko helps you record your activity, but it is not accounting or tax advice. You remain responsible for your legal obligations, including invoicing, tax declarations and keeping your records; check with your accountant that the documents Rafiko produces meet them.
• Work recorded offline is kept on the phone until it is uploaded. Connect your phones regularly; a phone that is lost, reset or uninstalled before uploading can lose the work it was holding.

Availability and changes to the service

We work to keep Rafiko available and your data safe, but the service is provided "as is", without a guarantee that it will be uninterrupted or free of errors. We may change, suspend or stop features; we will tell you in advance of a change that significantly affects you, when we can.

Fees

Any fee for the service will be communicated to you before it applies. You are not charged without your agreement.

Liability

To the extent the law allows, Lanovatic is not liable for indirect losses (such as lost profit or lost business) or for losses caused by your devices, your connection, or how you use the service. Nothing in these terms limits liability that the law does not allow to be limited.

Suspension and deletion

We may suspend access that breaks these terms or puts the service or other users at risk. You can delete your account at any time from the app or as described at rafiko.lanovatic.com/delete-account. Your sign-in data is then erased; business records are kept under an anonymized name for the legal retention period. If you are the last owner of a business, deleting your account closes the business.

Changes to these terms

A new version of these terms will carry a new version label and be published at rafiko.lanovatic.com/terms. We will tell you in the app before a material change applies; continuing to use Rafiko after that means you accept it.

Law

These terms are governed by Algerian law, without depriving you of the protection of the mandatory rules of the country where you live. Before any dispute, write to us: we will try to settle it amicably.